Frequently Asked Questions

We offer website design, mobile app development, digital marketing, SMS campaigns, social media management, e-commerce setup, SEO, Google Maps listing, and graphic design. All services are tailored for Ugandan businesses.

Absolutely! We serve clients across Uganda – from Kampala to Gulu, Mbarara, Jinja, Mbale, Fort Portal, and beyond. We work remotely via WhatsApp and video call, so location is no barrier.

Yes! We build full e-commerce solutions with MTN MoMo and Airtel Money payment integration, product catalogs, and order management. Your customers can shop from anywhere in Uganda.

Yes, we offer monthly social media packages covering Facebook, Instagram, and TikTok. This includes content creation, posting, and community management.

Our websites start from UGX 500,000 for a basic 5-page site. The Professional package is UGX 1.2M and the full Business package is UGX 2.5M. We also offer custom quotes for unique requirements.

We accept MTN Mobile Money, Airtel Money, bank transfer, and cash (for Kampala clients). We require 50% upfront and 50% on delivery – you only pay the balance when you're fully satisfied.

No. We provide a clear, itemized quote before any work begins. The price we quote is the price you pay. No surprises.

Yes! All website packages include 1 year of free hosting and an SSL certificate. After the first year, hosting renews at UGX 150,000 per year – very affordable.

Standard websites take 5–10 business days from payment to launch. E-commerce stores typically take 2–3 weeks. We will give you a specific timeline in your project proposal.

We need your business details, logo (if you have one), photos, and the text/content you want on your site. Don't worry – we guide you through exactly what's needed step by step.

Yes! You review the design at every stage and can request changes before we move forward. We want you to love the final product.

Yes – all our websites are mobile-first. They're designed to look and work perfectly on smartphones, which is how most Ugandans browse the internet.

Absolutely. We optimize every site to load quickly even on 3G networks. We compress images, use lightweight code, and host on fast servers.

We give you a simple content management system (CMS) where you can update text and images yourself. We also provide training. Or you can send us updates via WhatsApp – we handle it for free within 30 days of launch.

All clients get 30 days of free support via WhatsApp after launch. We respond within hours. After 30 days, you can continue with our affordable monthly maintenance plan.

Just WhatsApp or call us. We prioritize urgent issues and typically fix them within the same business day. Your website's uptime is our responsibility.

Yes! After launch, we provide a walkthrough of how to use your website. We also share video tutorials via WhatsApp that you can refer to anytime.